Listening

Sympathic listening

Symphatic listening - This is shown when we pay close attention and express our emotions to someone for their ills and happiness at their joys.When we are a symphatic listener,we could only feel sorry for others and we would not be able to put ourself in their situation.For example,Christy told her best friend that her grandmother passed away.Her best friend could only feel symphatic for her but could not feel exactly what Christy had been through.

Emphathic listening - Empathic listening is an organized listening and questioning technique that helps us develop and enhance relationships through a stronger understanding of what is being conveyed both intellectually and emotionally.Emphatic listening occurs when we go beyond sympathy to seek a understanding about how others are feeling. This requires very close attention to the emotional signals.When we are being truly empathetic,we actually feel what they are feeling and put ourselves in their situation.